Shipping & Returns

Shipping & Returns – Devon Halsey

Shipping

Devon Halsey ships within the United States, Canada, and select international destinations available at checkout.

Orders are processed within 3–7 business days following payment confirmation. Once your order ships, you will receive a confirmation email with tracking details.

If your package arrives damaged, incorrect, or does not arrive as expected, please contact us within 48 hours of delivery at clientservices@devonhalsey.com so we may assist.

Duties & Taxes (International Orders)

International orders may be subject to duties, taxes, and import fees determined by the destination country.

These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Devon Halsey does not have control over these fees and is unable to estimate them in advance.

If duties and taxes are not paid and a shipment is refused, the order will not be eligible for a refund.

Returns & Exchanges

We accept returns and exchanges on full-price items within 14 days of delivery.

Items must be returned in new, unworn, and unwashed condition, with all original tags attached and in original packaging.

To initiate a return or exchange, please contact clientservices@devonhalsey.com with your order number.

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as Devon Halsey is not responsible for items lost in transit.

Once received and approved, returns are processed within 14 business days.

A $7 exchange processing fee may apply.

Items that do not meet these requirements will not be accepted and will be returned to the customer.

Final Sale & Non-Returnable Items

All trunk show, event, and special order purchases are final sale and are not eligible for return or exchange.

The following items are also final sale:

- Custom or made-to-order items
- Orders placed for tournaments, member events, or gifting programs
- Items purchased for resale through third-party platforms
- Discounted or promotional items

These pieces are produced or allocated specifically and therefore cannot be returned.